Terms of Service

Last Updated: 09-03-2025

Welcome to TheUgly ("we", "us", or "our"). These Terms of Service ("Terms") govern your use of our website www.theugly.in (the "Site") and our services (collectively, the "Services"). By accessing or using our Site, you agree to comply with these Terms. If you do not agree, please do not use our Services.

1. General Terms

By using our Services, you confirm that:

  • You are at least 18 years old or have parental/legal guardian consent.
  • You will use the Site and Services lawfully and not for any fraudulent or unauthorized purposes.
  • You agree to abide by all applicable local, state, and national laws.

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and continued use of our Services constitutes acceptance of the updated Terms.

2. Account Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information.
  • Maintain the confidentiality of your account credentials.
  • Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that provide false or misleading information.

3. Orders & Payments

a. Pricing & Availability

  • All prices are listed in [INR/USD] and are subject to change without notice.
  • We do not guarantee product availability and may discontinue items at any time.

b. Payments

  • We accept payments via credit/debit cards, UPI, and other payment gateways.
  • By providing payment details, you confirm that you are authorized to use the payment method.

c. Order Cancellation & Modifications

  • Orders cannot be modified once they are placed.
  • We reserve the right to cancel orders due to fraud concerns, pricing errors, or stock issues.

4. Shipping & Delivery

  • We aim to process and ship orders within [X] business days.
  • Delivery timelines vary based on your location.
  • We are not responsible for delays caused by third-party couriers or customs.

5. Returns & Refunds

  • We accept returns within [X] days of delivery, provided the items are unused and in original condition.
  • Refunds will be processed to the original payment method within [X] business days.
  • Return shipping costs are the responsibility of the customer unless the product is defective.

6. Intellectual Property

All content on our Site, including logos, images, text, and designs, is owned by TheUgly and protected by copyright and trademark laws. You may not use, copy, distribute, or modify any content without our permission.

7. Prohibited Activities

You may not:

  • Use our Site for unlawful purposes.
  • Distribute viruses, malware, or any malicious code.
  • Interfere with or disrupt the security of our Site.
  • Engage in fraudulent transactions or misrepresent your identity.

8. Limitation of Liability

To the fullest extent permitted by law, TheUgly shall not be liable for:

  • Any indirect, incidental, or consequential damages.
  • Loss of data, revenue, or profits arising from the use of our Services.
  • Unauthorized access to or use of your personal information.

9. Indemnification

You agree to indemnify and hold TheUgly, its affiliates, and employees harmless from any claims, losses, damages, or expenses arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes shall be resolved in the courts of [Your Jurisdiction].

11. Contact Information

If you have any questions about these Terms, please contact us at:

📧 Email: nabeel.khan032021@gmail.com
🌐 Website: www.theugly.in